Scope of this policy

This Privacy Policy explains how the GameStop Wallet website handles information when you browse pages, choose preferences and use local tools. Desktop applications, external platforms and blockchain networks may have separate privacy terms.

Information used by the website

Page requests expose connection information such as your IP address, requested URL and browser headers to the hosting service. The website saves a consent record and, only when requested, your language and checklist progress.

Support chat

The help chat is a simulation. Messages and contact email addresses remain in memory for this visit and are not sent to a support service. Use Start over to clear the conversation, or reload the page.

Purposes and legal bases

Website delivery and abuse prevention serve the legitimate interest in operating a secure website. Optional preference storage relies on your consent.

This website does not use analytics SDKs or advertising trackers.

Cookies and retention

The language cookie expires 365 days after it is saved or updated. Local storage has no automatic expiry: it remains until removed by you, this website or your browser.

See the cookie notice for details of browser storage, retention periods and removal controls.

Service providers and external links

Hosting providers process connection data to deliver the website. External websites and services apply their own privacy policies. International processing is subject to applicable data-protection requirements.

Your privacy rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of personal data, object to certain processing, and complain to a competent data-protection authority. Rights may be subject to legal exceptions.

You can withdraw preference consent in Cookie settings without affecting earlier lawful processing. Delete local progress on the recovery page or clear this site’s browser data. Identity checks for a request must never require your private key or recovery phrase.

Security and public blockchain data

Protect your device and verify the website address. No internet service can promise absolute security. Public blockchain transactions may remain visible and cannot generally be deleted by a website operator; do not publish personal information in transaction data.

Children and policy updates

The website is not intended to collect children’s personal data. Use age-restricted services only if you meet their eligibility requirements. This policy may be updated to reflect changes in the website or applicable law.